Shipping Policy

Thank you for shopping with Piqure Official! We aim to deliver your order safely and on time across the United States. Please read our shipping policy below to understand how we process and deliver your order.

Order Processing Time

  • All orders are prepared and shipped within 2-3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Delivery Time (USA)

  • Standard delivery takes approximately 2-5 business days, depending on your state and carrier service.
  • Expedited shipping options may be available at checkout for faster delivery.

Please note: delivery times are estimates and may vary during sales, holidays, or due to weather and carrier delays.

Track Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can check your order status anytime by visiting:

Track Your Order Here

If you experience any issues while tracking your order, feel free to contact us.

Shipping Rates

  • Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
  • We occasionally offer Free Shipping within the U.S. during special promotions or sales events.

Wrong Address or Failed Delivery

Please double-check your address and contact information before placing your order. If a parcel is returned due to an incorrect address or failed delivery, a re-shipping fee may apply.

Return Policy (14 Days)

We want you to be fully satisfied with your purchase. If you’re not happy with your order, you can request a return within 14 days of receiving your item.

  • Items must be unused, unworn, and in their original packaging with tags attached.
  • Customers are responsible for return shipping costs unless the item received is defective or incorrect.
  • Once your return is received and inspected, we’ll notify you via email and issue a refund or exchange accordingly.

To start a return, please contact our support team with your order number and reason for return.

Need Help?

If you have any questions about your delivery or shipping, please reach out to us:

Last updated: November 2025